PhoneRICH

$199/seat

Be consistent.

PhoneRICH is for teams that want to perfect their phone etiquette. Poor communication can hurt your brand and put off customers from doing business with you. Without the face to face interaction misunderstandings can happen. This program ensures your team can always deliver exceptional experience over the phone.

What do you get?

  • Performance standards and strategies to consistently deliver quality form call to call.
  • Learn with role playing and examples and practice so you can perfect your delivery.
  • Learn how to asks better questions and how to be an active listener.

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